1. Information we collect
Depending on how you use the site, we may collect your name, email address, phone or WhatsApp number, the information you provide about a student, your enquiry, tutor application details, and information needed to manage an account.
2. How we use it
- To respond to enquiries and arrange assessments or tutoring.
- To review tutor applications and communicate about recruitment.
- To manage accounts, bookings and service records.
- To improve the website and the way we deliver our services.
- To protect the website against spam, misuse and security threats.
3. Children's information
Because tutoring involves children and young people, please only provide information about a child when you are authorised to do so. We ask parents or guardians to submit information that is relevant to the tutoring service and to avoid unnecessary sensitive details.
4. Sharing information
We may share information with tutors or service providers when it is necessary to deliver the tutoring service or operate the website. We may also disclose information where required by law or where necessary to protect the rights, safety or security of the Academy, our users or others.
5. Cookies and technical data
The website may use essential browser storage or similar technical mechanisms to keep the service working. The admin area also uses authentication tokens to maintain a signed-in session.
6. Keeping information
We keep information for as long as it is reasonably needed for the purpose for which it was collected, including record-keeping, service management, security and legal obligations.
7. Your choices
You can contact us to ask what personal information we hold about you, request correction of inaccurate information, or ask us to delete information where we are not required to keep it. Some requests may be limited by legal or operational requirements.
8. Contact
For privacy questions or requests, email hello@tjtutoringacademy.com.